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Name of Agency                                           :           Commission on Human Rights

Frontline Service                                           :           Legal and Other Assistance

Clients                                                            :           Individuals/Organizations

Requirements                                                :           1. Accomplished Form 9

                                                                                    2. Letter of Request

Schedule of Availability of Service             :           Monday to Friday, 8:00 AM to 5:00 PM

Total/ Maximum Duration of Process         :           5 days

How to Avail of the Service                          :

No.

Client Step

Agency Action

Office/ Person Responsible

Location of Office

Duration of Agency Activity 

1

Submit Letter of Request and/or Fill-up Complaint Form 9/ Form 10

Receive request and interview complainant/witnesses

Officer-on-duty

 

1 hour

2

 

Evaluate request and submit recommendation to RO Director

Investigation Division Chief

Ground Floor /

Room 107

1 hour

3

 

Act on Recommendation

RO Director

Regional Office

1 hour

4

 

Act on request immediately,

submit report and notify client of result of request

Investigator/Lawyer

 

4 days and 5 hours

5

Receive notification of request result

 

Client