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Name of Agency                                 :  Commission on Human Rights

Frontline Service                                 :  Data, Statistics, Information, Documents and
                                                                 Reference Materials Provision

Clients                                                  :  General Public

                                                                       

Requirements                                      :  Accomplished Request Form/ Letter of Request

                                                                                                                                               

Schedule of Availability of Service    :   Monday to Friday, 8:00 AM to 5:00 PM

Total/ Maximum Duration of Process    3 hours, 45 minutes

How to Avail of the Service                 :

No.

Client Step

Agency Action

Office/ Person Responsible

Location of Office

Duration of Agency Activity

1

Fill up Request Form or send request letter

Receive request and verify authority

Complaints and Assistance Desk

Ground Floor

45 minutes

2

 

Act on request

Focal Commissioner/Regional Director

 

1 hour

3

 

Check availability

Complaints and Assistance Desk/ Concerned Office or Unit

 

1 hour

4

Receive item/data requested

Release information/ Inform client

Complaints and Assistance Desk/ Concerned Office

 

1 hour